Identity creation on an iOS device using Notabene is not possible – Incident details

Started

March 17, 2023 at 10:44 AM

Status

Resolved after 4 days

Impact

Operational

Affected

Identity Providers

Resolved
March 21, 2023 at 9:45 AM
Resolved
March 21, 2023 at 9:45 AM
This incident has been resolved.
Investigating
March 17, 2023 at 10:44 AM
Investigating
March 17, 2023 at 10:44 AM
Issuing a new identity using Notabene is not possible on iPhones at the moment, as our iOS wallets crash after entering the Notabene identity flow.

Please use our other identity provider DTS to issue identities in our iOS wallets. Our other wallets are not affected.

Notabene is investigating the incident.