Identity provider Notabene is unresponsive

Resolved

Major outage

Started over 2 years ago Lasted 4 days

Affected

Identity Providers

Updates

Resolved
November 16, 2021 at 7:43 AM
Resolved
November 16, 2021 at 7:43 AM
Notabene is up again. Real-life identities can be issued on testnet.
Investigating
November 15, 2021 at 7:42 AM
Update
November 15, 2021 at 7:42 AM
No updates on the incident. Notabene is still working on identifying and resolving the issue.
Investigating
November 12, 2021 at 8:57 AM
Investigating
November 12, 2021 at 8:57 AM
Our third party identity provider Notabene is down. Hence, new identities cannot be created via Notabene on testnet at the moment. Any attempt will only create pending identities that will never finalize. Our own dummy identity provider is working. Notabene's mainnet service seems not affected.